About Us

Our Story

Whether you need document translation or just advice on document translation services, we can help

Established in 1987, Technitrad is an ISO 17100 Certified Professional Translation Services Company based on Montreal’s south shore. As a leading professional translation company, we have all the latest translation technology in-house. Technitrad has spent time and consequently money creating customized solutions for our client’s most frequent problems. We’re very good at what we do and we’ve got the track record to prove it.

From our beginnings when our founder, Judy Fay, began her career as a translator for local engineering firms. The company quickly recognized the need for specialized technical translations in its local Canadian market, as this type of content requires in-depth knowledge of technical terminology and qualified resources were scarce. With this challenge in mind, we built a team and developed tools and processes to successfully meet and exceed the inherent
challenges.

The company has grown from just a few employees to full-fledged team of managers, engineers and linguists. As existing clients were compelled to share their satisfaction, we extended our range of services and geographical reach. Today, with the help of our specialized workforce and state-of-the-art tools, we can accurately deliver your content into the language and format of your choice, in a time frame and at a cost that will make you smile.

Your needs, our solutions

Our offer was designed to answer your needs and requirements

Here is a list of common challenges faced by our clients, and what we offer in response to help them achieve success.

Your Needs

Our Solutions

Business

Do more with your available budget
Easy and trouble free management
Deliver within tight time frames
Proven quality management process

Content leveraging using translation memories
Centralized process with online portal
Dedicated and responsive project manager
Certified to highest quality standards

Linguistic

Linguistic competence
Subject matter expertise
Consistent use of own terminology
Offer vast language diversity

Experienced native translators with credentials
Linguists with industry experience in your field
Unique world class terminology management
Large in-house team and partner network

Technical

Ability to deal with various complex formats
Data security and storage
Harness potential or translation tools
Ability to scale for higher volume

Knowledgeable localization engineers
256 bit SSL encrypted portal with local servers
Deep expertise in translation technology
Enterprise grade infrastructure and tools

Who we are

Our team works wonders

Our top-notch translation executives are our biggest asset. What really differentiates one translation company from another? One of our USPs is that we have the right team in place and the latest tools powered by CAN-CGSB-10.131 and ISO 17100 certified processes. Our excellent and professional translation services are led by the most outstanding translation management team, each uniquely picked for the skill set they bring to the table. Meet the team below.

Judy Fay

President and Founder

David Fay

Managing Director

Angela Fay

VP Administration

Julie Goupille

Director Strategic Accounts

Judy is an industry veteran with nearly 30 years of hands-on experience. She holds a Master’s Degree in Public Administration and has led Technitrad to its current success through her creative thinking and personalized care. She strives to have in-depth knowledge of our customers, their needs and their wants, which helps her steer the design of tailored solutions

David is in charge of operations, ensuring complete customer satisfaction. He has over ten years of experience in the translation industry, managing teams and overseeing global accounts. He holds a Bachelor’s Degree in B.A. and Finance, and a Master’s Degree in Terminology. He is also a certified Terminology Manager, providing ongoing expertise on the use of key terminology.

Angela manages the administrative operations at Technitrad, ensuring that effective processes are in place and resources are employed efficiently. She has almost ten years of experience in the translation industry and holds a Bachelor’s Degree in Business Administration. Her attention to detail and strong organizational and listening skills allows her to coordinate and provide direction efficiently.

Julie manages our team of project managers and translators. She has 18 years of experience in the translation industry, including more than ten years managing multiple language teams for global organizations that require perfection. Julie is also a highly-qualified translation tool expert with the ability to ensure our systems are used properly and efficiently.

Our core values

Integrity

We keep our promises. Plain and simple. You can expect us to clearly define what is realistic, to be true to our word and not misguide you in any way. We will always keep your interests as our top priority, no matter the challenge.

Innovation

We are always looking for a better way to do things, better tools, better results. We look from within by listening to our employees, and from without, having an open ear to what our customers are saying about us and how we can continuously improve.

Reliability

We also hold ourselves accountable to deliver a product that exceeds your expectations. To grow a business in this industry, accuracy and consistency are mandatory. We strive to create an environment that will provide exceptional results.

Responsiveness

We make it a priority to respond to your requests as soon as humanly possible. You can expect us to be courteous and always go the extra mile to make your life easier. Your needs and wants become ours, and we strive to help you achieve your goals.

Let’s work together

Helping our clients reach their translation goals is our motivation

We would love the chance to prove to you professional translation companies still exist.
Nothing could be simpler, give us a call or send us an email and we will make things happen.